Privacy & Data Protection Policy

This Privacy Policy describes how Malwarewise (“Company”, “we”, “us”, or “our”) collects, uses and discloses information regarding users of our website and services, and what choices you have with respect to your information. We keep up in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”), the UK Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003, the California Consumer Privacy Act (“CCPA”) and other relevant regulations.

Information we collect

Personal information: We collect personal information that you voluntarily provide to us such as name, email, contact information, payment information, passwords and security data.

We collect personal information that you voluntarily provide to us when contacting us, purchasing our products and services, or participating in activities on the website. The personal information that we collect depends on the context of your interactions with us and the website, the products and services you use. The personal information we collect can include the following: first and last name, email address, postal address, phone number, and other similar contact data, passwords, password hints, and similar security information used for authentication and account access. If you make purchases we will also collect payment information. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Automatically collected information: Some information such as IP address and/or browser and device characteristics, - is collected automatically when you visit our website.

We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

We also collect information through cookies and similar technologies. You can find out more about this in the "Cookies Policy".

How we use the information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We use the information we collect or receive:

  • To facilitate account creation and login process.
  • To send marketing and promotional communications for Business Purposes and/or with your Consent.
  • To send administrative information for Business Purposes, Legal Reasons and/or Contractual.
  • To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and/or Contractual.
  • To protect our website for Business Purposes and/or for Legal Reasons.
  • To respond to legal requests and prevent harm for Legal Reasons.
  • For other Business Purposes such as data analysis, improving our website, products and services.

How we protect the information

We take great care in implementing and maintaining the security of the Website and safeguarding information which relates to Users. We employ industry standard procedures and policies to ensure the safety of information and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard such information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Website, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Sharing of personal information

We do not rent, sell, or share personal information with third parties except as described below:

  • Compliance with Laws. We may disclose your information where we are legally required to do so.
  • Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary take action regarding potential violations of our policies.
  • Business Transfers. We may share or transfer your information to third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.
  • Provision of Services. We may share personal information with third party vendors, service providers, contractors or agents who perform services for us.
  • With your Consent. We may disclose your personal information for any other purpose with your consent.

Rights to your information

Users located in European Economic Area have certain rights to their personal data under GDPR:

  • Right to be informed about the collection and use of personal data.
  • Right to obtain a copy of personal data and other supplementary information.
  • Right to correct or complete personal data.
  • Right to have personal data erased if there is no justification for storing it.
  • Right to restrict processing of personal data under certain circumstances.
  • Right to object to the processing of personal data for any or a specific purpose.

If you are a resident of California, you have certain rights under the CCPA:

  • Right to request disclosure about personal data from a business.
  • Right to access personal information held by a business.
  • Right to request the deletion of personal data.
  • Right to avoid discrimination for exercising their rights.
  • Right to opt-out of website requirements.

If you wish to exercise any of these rights, please contact us by e-mail at: privacy@malwarewise.com

Minors

We do not collect any information, which relates to users who are under the age of 16. In the event that we become aware that an individual under the age of 16 has shared any information, we will discard such information.

If you believe that a minor has shared any information with us, please contact us by e-mail at: privacy@malwarewise.com

Data transfer

We may transfer and store data outside of your country of residence. We comply with international data transfer laws and ensure to keep up legally approved mechanism in place to allow for the international data transfer such as the US-EU Privacy Shield or the Standard Contractual Clauses.

Data retention

We will only retain your personal data for as long as necessary to provide the services offered through our Website and to comply with any legal, regulatory, tax, accounting or reporting obligations, resolve disputes and enforce our policies unless you request the deletion of your information. In some cases, we may retain certain information about you as required by law or compliance, even if your information is deleted.

Changes to our policy

Malwarewise reserves the right to amend this Privacy and Data Protection Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy and Data Protection Policy at this website. You should check our website to see the current Privacy and Data Protection Policy that is in effect.

This policy was last amended on 10 January 2020.

How to contact us

For more information about our privacy practices, contact us by e-mail at: privacy@malwarewise.com